Q? What are flex rates?
A.
These rates are influenced by supply and demand. Most camper suppliers in Australia use these prices to ensure the most efficient implementation of the rental scheme. Every weekend, the rent prices per day are adjusted depending on the amount of campers available in a specific place and specific time period. The prices indicated by us are always valid until the next weekend. The prices may increase, but may sometimes decrease as well. However, because the total availability for a specific date will always decrease, the prices almost always increase rather than decrease. In case of low availability, a camper supplier may decide to increase the flex rate during weekdays.
In short, the earlier you book a camper, the cheaper it will be. Remember, the closer one books to the desired pickup date, the lower the availability will be and the higher the price will be.
If you book a camper at a certain flex rate, this rate will not change upon your arrival in Australia. After a successful booking, the flex rate will always remain the same. The price at which you book is the definitive price.
Q? Do last minute camper deals exist?
A.
No, this rarely happens due to the flex-rates. It works the other way around, the sooner you obtain a car or camper, the cheaper it will be. Waiting idly or browsing endlessly will seldom lead to any financial advantage because the odds are that the flex-rates can or will rise (heftily) in the meantime. This is especially true for the month of October to January.
Q? Do you offer flight tickets and accommodation?
A.
No, as of a few years ago we no longer offer flight tickets and accommodation. Fares were/are subject to frequent change, which took up considerable time to process at the expensive of our core activity, namely renting out campers in Australia. By letting go of the flight tickets, we have been able to tremendously improve our camper rental service. In hindsight, we are glad we made the choice. The same is true for accommodation. What we can do is advise you about proper accommodation in the Australian cities, if not based on our own experiences.
Q? Can we pick up or drop off our camper/car at the airport?
A.
No. You can never pick up a camper at an airport in Australia, only at a nearby depot. Exceptions are a number of Apollo, Britz and Maui models, these can be picked up at Hobart Airport.
Q? Are pick-ups and returns possible after the depot’s closing time?
A.
It is never possible to pick-up a car or camper after closing time. Most suppliers ask that you pick-up or return a car or camper before 4.00 PM. Depending on the vehicle supplier and the season in which the travel takes place, the pick-up can be at 7.30, 8.00, 9.00 or 10.00 AM.
Q? Can I pick up or drop off a camper in Yulara/Ayers Rock?
A.
No, this is not possible with any type of camper. The nearest location with depots is Alice Springs (460 kilometers). Please note that for each camper arriving/leaving in/from the remote area of Alice Springs, we charge a rental period of 7 days. Also noteworthy is the fact that in the Red Centre there are no inexpensive models available (such as the Hitop camper van, Hiace camper van, budget Poptop, Hitop 2/3 berth and Hitop 5 seats). The most inexpensive available camper in Alice Springs is the Cheapa Hitop.
Q? Is a transfer from and to the camper depots free of charge?
A.
In Australia, you are almost always required to travel from the airport/your accommodation to the depot at your own cost. The same applies when depositing the camper. The taxi costs of the transfer to the depot will be reimbursed for a small number of campers. We will indicate this in the quotation.
Q? What is the best way to travel to a depot?
A.
A taxi is the easiest and fastest way to travel to and from a depot. Taxis in Australia are affordable.